Effective Date: 12/02/2024
Peshawarichappal.com values the privacy of its customers and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or make a purchase from our online store.
1. Information We Collect
We collect the following types of personal information when you use our website:
- Personal Identifiable Information: This includes your name, email address, phone number, and shipping address when you place an order or subscribe to our newsletter.
- Payment Information: We collect payment details like debit/credit card information or bank details when you complete a purchase. We use secure third-party payment processors to handle these transactions.
- Usage Data: This includes information about how you interact with our website, such as IP addresses, browser type, device information, and page visits. We may collect this data through cookies and tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders, manage returns or refunds, and provide customer support.
- Communication: To send you order updates, promotional emails, or respond to your inquiries. You may opt-out of promotional communications at any time.
- Improvement of Services: To enhance our website’s functionality, improve the user experience, and analyze trends.
- Legal Compliance: To comply with any legal obligations, resolve disputes, and enforce our policies.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers for the following reasons:
- Payment Processors: To securely process payments.
- Shipping and Delivery Partners: To fulfill your orders.
- Legal and Regulatory Requirements: If required by law or to protect our rights.
We ensure that these third-party partners have proper privacy protections in place to safeguard your information.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of online transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and personalize content. You can manage or disable cookies through your browser settings, but this may impact your ability to use certain features on the site.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in your personal information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or contacting us directly.
To exercise these rights, please contact us at support@peshawarichappal.com.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
Peshawarichappal.com reserves the right to update this privacy policy at any time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
- Email: support@peshawarichappa.com